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Aonia – Contemplative Editions

AONIA

Contemplative Editions

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Privacy Policy

Who We Are

Aonia — Contemplative Editions (“Aonia,” “we,” “our,” or “us”) operates the website aoniaeditions.com. We are based in Colombia and committed to protecting your privacy.

For privacy inquiries or to exercise your rights, contact us.

What Information We Collect

Information You Provide Directly

When you visit our store or contact us, we may collect:

  • Account and checkout information: Name, email address, billing address, shipping address, and phone number
  • Payment information: Credit card or payment details (processed securely by our payment provider — we do not store card details)
  • Order history: What you purchase, when, and where it should be shipped
  • Communication: Messages you send via our contact form or email
  • Preferences: Whether you opt in to receive marketing communications and product notifications

Information We Collect Automatically

As you browse our site, we automatically collect:

  • Browsing behavior: Pages visited, products viewed, time spent on page, clicks, and interactions
  • Device and browser data: Device type, operating system, browser type, and language preferences
  • Location data: Approximate country or region (used for tax and shipping estimation)
  • Referring information: Search terms and referring websites that brought you to our site
  • IP address: For security, fraud prevention, and analytics purposes

Cookies and Tracking Technologies

We use cookies for two purposes:

Essential cookies (required for store operation):

  • Shopping cart contents
  • Session authentication
  • Security tokens
  • Checkout process

Analytics cookies (PostHog):

  • Pages visited and interaction patterns
  • Time on page and scroll behavior
  • Session recordings and heatmaps (to improve user experience)
  • Note: Session recordings do not retain personally identifiable information

Consent management (Complianz):

  • Records of your consent preferences
  • Your IP address is anonymized when storing consent data

We do not use advertising cookies or third-party tracking cookies.

You can decline non-essential cookies via the cookie consent banner shown on your first visit. You can also manage cookie preferences anytime in your browser settings.

How We Use Your Information

We use the information we collect to:

  • Process and fulfill orders: Including production, payment processing, and shipping
  • Communicate with you: Order confirmations, shipping notifications, delivery updates, and customer support
  • Improve our site: Analyze usage patterns, optimize the shopping experience, and identify technical issues
  • Estimate shipping and taxes: Based on your location and address
  • Send marketing communications: Only if you have explicitly opted in to receive product updates and notifications
  • Prevent fraud and maintain security: Protect your account and our store from unauthorized access
  • Comply with legal obligations: Including financial reporting, tax compliance, and regulatory requirements

We do not sell, rent, or share your personal information with third parties for marketing or advertising purposes.

Who We Share Your Information With

We share your information only with trusted partners who help us operate our store:

Fulfillment and Production Partners

  • QPMN, MakePlayingCards, and local print partners
  • Information shared: Name, shipping address, phone number, and order details
  • Purpose: To produce and deliver your order
  • These partners are contractually bound to keep your information confidential

Payment Processors

  • Payment providers (Wise, Wompi, PayPal — depending on your selected payment method)
  • Information shared: Name, email, billing address, and transaction amount (not full card details)
  • Purpose: To securely process your payment
  • Each processor has its own privacy policy; we encourage you to review them

Analytics Providers

  • PostHog Analytics
  • Information shared: Anonymized usage data (pages visited, interactions, device type)
  • Purpose: To understand how visitors use our site and improve the user experience
  • PostHog is configured to minimize collection of personally identifiable information

Consent Management

  • Complianz | The Privacy Suite for WordPress
  • Information shared: Anonymized IP address and consent records
  • Purpose: To record and manage your privacy and cookie preferences
  • Complianz does not process personally identifiable information

Legal Requirements

  • Legal authorities or regulators — when required by applicable law, court order, or government request

Your Privacy Rights

European Union (GDPR)

If you are located in the EU, you have the right to:

  • Access: Request a copy of the personal information we hold about you
  • Rectify: Correct inaccurate or incomplete information
  • Delete: Request deletion of your information (right to be forgotten), subject to legal obligations
  • Restrict: Limit how we process your information
  • Data portability: Receive your information in a portable format
  • Withdraw consent: Withdraw consent for processing based on consent at any time
  • Lodge a complaint: Contact your local data protection authority if you believe your rights have been violated

To exercise these rights, email studio@aoniaeditions.com with your request.

United States (CCPA — California)

If you are a California resident, you have the right to:

  • Know: What personal information we collect, use, and share
  • Delete: Request deletion of your information, subject to certain exceptions
  • Opt out: Opt out of the “sale” of your personal information (we do not sell your data)
  • Non-discrimination: We will not discriminate against you for exercising your rights

To exercise these rights, email studio@aoniaeditions.com or submit a verifiable request through our website.

Colombia (Ley 1581 de 2012 — Habeas Data / Derecho a la Privacidad)

Como residente de Colombia, tienes derecho a:

  • Conocer: Qué información personal tenemos sobre ti
  • Actualizar: Modificar información que sea incorrecta o incompleta
  • Rectificar: Corregir datos inexactos
  • Suprimir: Solicitar la eliminación de tu información
  • Revocar: Retirar tu autorización para el tratamiento de datos
  • Acceder: Obtener una copia de tu información

Para ejercer estos derechos, escríbenos a studio@aoniaeditions.com con tu solicitud.

Data Retention

We retain your information only as long as necessary for the purposes described in this policy or as required by law.

Specific retention periods:

  • Order information (name, email, billing and shipping address): 5–7 years
    • Required for tax compliance, financial accounting, and dispute resolution
  • Payment transaction records: 5–7 years
    • Required by financial regulations and tax authorities
  • Analytics data (PostHog): 12 months
    • After which it is automatically deleted
  • Marketing preferences and opt-in records: Until you unsubscribe or request deletion
  • Comments, reviews, or messages: Retained indefinitely unless you request deletion

Data deletion: You can request deletion of your personal information at any time by emailing studio@aoniaeditions.com. We will honor your request within 30 days, subject to legal obligations (e.g., tax and financial records).

Data Security

We take reasonable technical and organizational measures to protect your information from unauthorized access, alteration, or loss:

  • Secure payment processing: Payment information is encrypted and processed by trusted third-party providers
  • HTTPS encryption: Our website uses SSL/TLS encryption for all data transmission
  • Access controls: Only authorized staff members have access to your personal information
  • Regular security reviews: We monitor and update our security practices

However, no internet transmission or electronic storage is completely secure. We encourage you to:

  • Use strong, unique passwords
  • Never share your login credentials
  • Be cautious with your personal information online
  • Contact us immediately if you suspect unauthorized access to your account

Children’s Privacy

Our products and services are intended for adults. We do not knowingly collect personal information from individuals under the age of 16.

If you are under 16 and have provided information to us, or if you believe we have inadvertently collected information from a minor, please contact us immediately at studio@aoniaeditions.com so we can delete the information.

For users in the EU under the age of 16, parental consent is required for data processing.

Third-Party Links and Services

Our website may contain links to third-party websites, including:

  • Social media platforms (Instagram, Pinterest)
  • Payment processors (Wise, Wompi, PayPal)
  • External resources and references

We are not responsible for the privacy practices of these third-party sites. We encourage you to review their privacy policies before providing any personal information.

Cookies and Consent Management

Cookie Consent Banner

When you first visit our site, we display a consent banner allowing you to:

  • Accept all cookies: Accept both essential and analytics cookies
  • Decline non-essential: Use only essential cookies for store operation
  • Manage preferences: Customize which types of cookies you allow

Your consent preference is recorded by Complianz and honored across all visits.

How to Manage Cookies

You can manage cookie preferences anytime by:

  1. Clicking the cookie consent banner (usually at the bottom of the page)
  2. Accessing your browser settings to clear or block cookies
  3. Using browser extensions that block third-party tracking

Note: Declining essential cookies may affect store functionality (cart, checkout).

Marketing and Communications

Email Communications

We may send you:

  • Transactional emails: Order confirmations, shipping updates, and customer support responses (always sent)
  • Marketing emails: Product announcements, new collections, and special offers (only if you opt in)

You can unsubscribe from marketing emails at any time by:

  • Clicking the “unsubscribe” link in any marketing email
  • Emailing studio@aoniaeditions.com with your request
  • Updating your preferences in your account

SMS and Push Notifications

We currently do not send SMS or push notifications. If we add these services in the future, we will update this policy and obtain your explicit consent.

International Data Transfers

Aonia is based in Colombia. If you are visiting our site from outside Colombia, your information will be transferred to and stored in Colombia.

By using our site, you consent to the transfer of your information to Colombia, where data protection laws may differ from your country of residence.

For EU residents: We implement appropriate safeguards (such as standard contractual clauses) for international data transfers to ensure your information remains protected.

Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors.

When we update this policy:

  • The updated date will be shown at the top of this page
  • For material changes, we will notify you via email at the address associated with your account
  • Your continued use of the site after changes constitutes acceptance of the updated policy

We encourage you to review this policy periodically to stay informed about how we protect your information.

Contact Us

If you have questions about this Privacy Policy, want to exercise your privacy rights, or need to report a privacy concern, please contact us:

Email: studio@aoniaeditions.com
Company: Aonia — Contemplative Editions
Location: Colombia

Response time: We aim to respond to all privacy inquiries within 30 days.

Applicable Law

This Privacy Policy is governed by the laws of Colombia, including:

  • Ley 1581 de 2012 (Colombian Personal Data Protection Law)
  • Decreto 1377 de 2013 (Regulations for data processing)

For EU residents: GDPR (General Data Protection Regulation) also applies.
For California residents: CCPA (California Consumer Privacy Act) also applies.

Appendix A: Third-Party Services

PostHog Analytics

  • Purpose: Track user behavior and improve site experience
  • Data collected: Anonymized pages viewed, interactions, device type, session recordings
  • Privacy: PostHog Privacy Statement

Complianz | Privacy Suite

  • Purpose: Manage cookie consent and privacy compliance
  • Data collected: Anonymized IP address, consent records
  • Privacy: Complianz Privacy Statement

Payment Processors

Fulfillment Partners

  • MakePlayingCards: Print-on-demand card production
  • QPMN: International order management and fulfillment
  • Local printers in Colombia for regional orders

This Privacy Policy is provided in English. For a Spanish version (Política de Privacidad en Español), please contact us.

Last reviewed and updated: June 2026